We take pride in being a reliable small business. We take exceptional pride in doing a far superior job than the "big guys." The lifeline of our business is customer satisfaction and loyalty. This means we deliver the finished product that we promise in the amount of time that we promise. Because of our small business touch we only use the highest most qualified staff. Often the work is done exclusively for each customer.
With this extra touch comes some responsibility on the customer. Cancellations are VERY costly to our business and even more to our employees. Of course we anticipate things like rain days and other forces of nature and understand that hey, "emergencies happen." But we ask that you try as hard to keep all appointments with us as we do for you.
Our cancellation policy is as follows:
All cancellations other than weather related must be made with a minimum of 48 hour notice.
First cancellation - No charge
Second cancellation - 25% charge of previous job plus next appointment must be prepaid via credit card
Third cancellation - 50% charge of previous job plus next appointment must be prepaid via credit card
Fourth cancellation - 100% charge of previous job plus next appointment must be prepaid via credit card
Call Now: 717-439-5431